AI BEHAVIOR + CONVERSATION DESIGN

I design how AI behaves.

Conversational behavior, agentic UX, and the experience layer around AI products that actually need to work. 15+ years in UX. 7+ years designing conversational and agentic AI – most recently on enterprise generative AI and Gemini products at Google.

See recent work
Work with me

Design, Automate, Engage—
Elevating AI-Powered Conversations

Case Studies

  • Atlanta United

    How I used conversational AI to connect this sport team's nearly 50k-strong fanbase and revolutionize fan engagement

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  • IHG

    How I elevated hotel guest experiences by integrating upsell opportunities through smart chatbot interactions

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  • Peloton

    How I revolutionized fitness with Peloton Guide's voice integration, increasing live in-class and out-of-class actions by 90%

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  • SoftBank Robotics

    How I created a one-of-a-kind chat and voice experience for SoftBank's robot avatar and their customers

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Get in Touch

If you are interested in collaborating, please drop me a message. Would love to hear from you!